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AT&T and Other Providers Hit by Widespread Cellular Outages. The outages were reported on the morning of Feb. 22, according to Downdetector.com. T-Mobile, Verizon, UScellular and Consumer Cellular customers reported service issues. but AT&T had the most, with tens of thousands of complaints, CBS News reports. By 7:30 a.m. EST, 60,000 AT&T customers had no service. Some areas were even having trouble connecting with 911 emergency services. "If you are an AT&T customer and cannot get through to 911, then please try calling from a landline." "If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf." "Do not call or text 911 to simply test your phone service." San Francisco Fire Department, via X. AT&T outages have been most prominent in Atlanta, Charlotte, Chicago, Dallas, Houston, Indianapolis, Louisville, Miami and San Antonio, Downdetector.com reports. In a statement, AT&T said:, "We are working urgently to restore service to them. We encourage the use of wi-fi calling until service is restored.". Both Verizon and T-Mobile denied experiencing an outage, saying their users likely had problems when trying to contact someone who uses another carrier. "Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks." T-Mobile spokesperson, via CBS News. THIS VIDEO MUST NOT BE EDITED FOR LENGTH TO COMBINE WITH OTHER CONTENT