AssetID: 53120777
Headline: UNCAPTIONED: T-Mobile to Force Customers With Older Plans to Switch to Newer Ones
Caption: T-Mobile to Force Customers With Older Plans to Switch to Newer Ones. Beginning next week, T-Mobile customers on "One, Simple Choice, Magenta and Magenta 55 Plus plans" will receive notices, stating that their November bill cycles will reflect changes to their plans, including price increases, CNET reports. "We're always looking for ways to give our customers more from our services so we're moving a small number who were on older rate plans to newer plans that will deliver them enhanced features." "There will be an increase of approximately $10 per line with the migration.", T-Mobile, via statement. However, signing up for AutoPay can save you $5 per line. If a customer doesn't want a new plan, they can reverse the change by calling T-Mobile's customer care. Customers will have a certain amount of time to do so, though the exact period in which they must make the request has yet to be disclosed. It's also not clear if customers who choose to return to their previous plans will be able to do so indefinitely or if they'll be subjected to the forced change again in the future. THIS VIDEO MUST NOT BE EDITED FOR LENGTH TO COMBINE WITH OTHER CONTENT
Keywords: T-Mobile,force,customers,older plans,switch,newer ones,simple choice,Magenta,Magenta 55 plus plans,notices,cycles,price,price plan,consumer,customer
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